Technical Support Analyst
Designation
Technical Support Analyst
Job Description
Handling Trouble Tickets in the form of Calls/Online Requisitions/ Emails / Voice Mails.
To maintain a high degree of customer service for all support queries and adhere to all service management principles.
To take ownership of user problems and be proactive when dealing with user issues.
To log all calls on the call logging system.
If interested you can walk in for the interview from 26th Feb till 04th Mar (Sat & Sun Weekly OFF) between 2-5 PM at the below mention address:-
Patni Computer Systems Ltd.
C-28, Sector-58, Noida
UP
Desired Profile Person needs to be Open to work in 24X7 Environment. Should be willing to learn under pressure situations
Team Player, high in confidence
Excellent Communication Skills
Experience 1 – 2 Years
Industry Type BPO/ITES /CRM/Transcription
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG – Any Graduate – Any Specialization
PG – Any PG Course – Any Specialization,Post Graduation Not Required
Compensation: Rupees 1,00,000 – 2,75,000
Location
Delhi, Delhi/NCR
TSE, TSA, Technical Support, Analyst, TSO
Contact
Ankur Jain
Patni Computer Systems Ltd
Website http://www.patni.com


