Designation  
Technical Support Analyst

Job Description  
Handling Trouble Tickets in the form of Calls/Online Requisitions/ Emails / Voice Mails.

To maintain a high degree of customer service for all support queries and adhere to all service management principles. 

To take ownership of user problems and be proactive when dealing with user issues. 

To log all calls on the call logging system. 

If interested you can walk in for the interview from 26th Feb till 04th Mar (Sat & Sun Weekly OFF) between 2-5 PM at the below mention address:-

Patni Computer Systems Ltd.
C-28, Sector-58, Noida
UP

Desired Profile Person needs to be Open to work in 24X7 Environment.  Should be willing to learn under pressure situations
Team Player, high in confidence
Excellent Communication Skills
Experience 1 – 2 Years
Industry Type BPO/ITES /CRM/Transcription
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG – Any Graduate – Any Specialization 
PG – Any PG Course – Any Specialization,Post Graduation Not Required

Compensation: Rupees 1,00,000 – 2,75,000

Location  
Delhi, Delhi/NCR
TSE, TSA, Technical Support, Analyst, TSO

Contact  
Ankur Jain 
Patni Computer Systems Ltd 
Website http://www.patni.com

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